
Originally a military term referring to a pilot's
operational status and knowledge of immediate threats, situational awareness is
now a broader risk management strategy and an actual technology framework for improving
life safety, security, environmental monitoring and mass notification. With
SARA, the Situational Awareness and Response Assistant, any organization
can improve communication, workflow and service through automated alerting - especially in the event of an emergency. If you
can read, hear and see what's
happening in real time, you can do something
about it. From a blown fuse to a life-and-death scenario, SARA helps
prevent operational disruptions and speeds emergency response. Real-time and historical
reports then let you analyze
response times and protocols to identify problems and make improvements to prevent loss of life, property, business and convenience or comfort.
SARA is an automated
alerting engine that integrates stand-alone alarm and communication systems for centralized monitoring, alerting and reporting. Such unification ensures that critical data is delivered to the right people so they can address an unfolding situation
in the right way. Inefficient, stand-alone alarms are converted into real-time, detailed notifications to key individuals, select groups/response teams or entire populations via the
designated communication end points. SARA's modes and actions automatically set alerting/mass notification in motion when a triggering event occurs, according to your protocols and escalation paths. Your existing networks, sensors and devices work together, without silos, to improve communication and information flow. Such interoperability also means that legacy systems don't have to be ripped out and replaced.
We work with each customer and our valued business partners (VBPs) to design a reliable,
scalable and sustainable SARA system for maximum performance, minimal maintenance and easy administration. The inputs and outputs will differ based on the customer environment, but the goal is to prevent ignorance-based loss by ensuring that awareness transactions - alerts - are delivered to the people who need to know what's happening, where it's happening, and what to do about it. Following the discovery process, we'll determine the best design for your situational awareness framework to produce your desired outcomes. Following is a list of SARA's capabilities: