With one of the largest independent living sections in the region, The Canterbury in Rancho Palos Verdes, Calif., ensures that its 150 residents make living well an art. That focus on wellness, and providing residents with the most engaging and satisfying retirement experience in terms of both services and technology, led the community to implement the situational awareness platform from Status Solutions – first for emergency alerting and response management and then for multimedia access and self-service.
“We could have just gotten a new emergency response system, but we wanted to step up our capabilities. We chose the technology from Status Solutions because we can do a lot more with it than just emergency response. Plus, it integrates with our other systems. Those were deciding factors for us.”
– Robin Rocha, Director of Environmental Services
The Canterbury spent several months evaluating emergency response systems to ensure that its final choice provided not only the best life safety outcomes but also the ability to expand its technology framework as needed. After just a few months, The Canterbury already reports significant value from the Situational Awareness and Response Assistant (SARA), including improved reporting for trending and training and approximate location data for mobile duress. “Before SARA [and SARA’s Positioning System], we had no way to determine if a resident was away from his or her residence, much less the general vicinity of where a duress signal was coming from,” notes the community’s director of environmental services.