Blog - The KNOW

Situational Awareness: Taking the Creepy Out of Isolation

by Stacy Hunt


Situational awareness technologies can improve safety and security at your hotel or site. Read our blog post to learn different examples of its applications.


When traveling for either work or pleasure I always make an effort to schedule time for a workout.  More often than not I find myself exercising alone in a hotel gym.  The upside of this is that I have all the machines to myself with no pressure or time constraints and can watch whatever I want on  T.V.  However, the one downside to this is when the gym is in a secluded part of the hotel and no one else is around.  The anxiety of worrying about my safety tends to dampen my enthusiasm and shorten my workouts.  It doesn’t have to be this way. 

If a hotel or business incorporates the right technologies they can greatly improve safety and eliminate unneeded stress for their guests, clients, and employees. 

The Situational Awareness and Response Assistant (SARA) improves communication and service with automated alerting for better risk management.  With a simple press of a button an alert is automatically sent to the appropriate person or people. By automating an alert it removes the possibility of human error. If there is an emergency in the gym, the guest has to locate the phone and figure out what number to dial for assistance.  But by adding a simple mobile duress or help button the front desk or maintenance director can be immediately alerted via phone, email, text, and/or on their mobile phone or computer.  Another useful technology is the SARA intercom phone. It allows the front desk attendant to speak with a client or guest without the telephone receiver ever being picked up.  Therefore if the person is incapacitated and can’t reach the phone they can still communicate. Video paging can also increase security in isolated areas. By combining alerting and video technologies a triggered alert can activate a video feed giving staff the ability to monitor the appropriate room, hallway or entry. 

The adaptive nature of situational awareness allows it to address to an endless array of security and safety concerns.  

Here are just a few examples of how situational awareness can make isolated environments safer.  

  • It can send an alert if a machine is malfunctioning. 
  • Through the use of alerts, video monitoring, paging and other devices guests, clients, and employees can communicate that they need help or assistance.  
  • It can alert and trigger an appropriate response to a forced entry. 
  • It can communicate that a suspicious person is roaming around an area.
  • It can monitor environmental systems such as air-conditioning and heating units. 
  • And it provides guests, clients, and employees with a safe and secure environment.

Situational awareness is the antidote to creepy, secluded workout rooms and any other remote, isolated area.  Along with being more diligent about booking my hotels, it’s my hope that situational awareness technologies will become a standard and essential feature in the hotel industry.  Who doesn’t want a safer environment and one less reason to avoid a workout?   Find out how SARA can enhance safety and security at your site.  Call 866-846-7272 to talk to our inside business development team. 


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