Case Study - Wynwood of Allenmore

Deploys SARA for Life Safety and Security Applications

Opportunity

Wynwood of Allenmore, part of Brookdale Senior Living, offers personalized assisted living options for seniors, with 68 suites as well as communal areas for socializing, dining and entertainment. Its sister property, The Villas at Union Park, has 118 independent living units. Both communities needed to replace an antiquated and problematic emergency response system, as well as improve response times and service to residents.

“SARA is a reliable technology that’s easy to use and operates flawlessly. I know it’s going to do what I need it to, whereas our old system would keep me up at night trying to track down problems. The histories we generate with SARA are great monitoring and training tools. We also can share them with residents’ families should any questions arise about the timeliness of care provided.”
– Brian McCord, Director of Engineering

Solution

Wynwood turned to Status Solutions in 2010 to implement SARA (Situational Awareness and Response Assistant) as the alerting engine for nurse call through pull cords and personal pendants. SARA generates reports with all nurse calls and their associated response times, used with staff to improve service to residents. The community also uses reports for preventative maintenance to detect low batteries within the alerting devices. In addition to nurse call, Wynwood uses SARA for other life safety and security applications. For example, the smoke detectors are integrated with pages going to RAs and the director of engineering if an alarm goes off. He says he’s sure “[SARA] has saved lives and alleviated a lot of pain and suffering” for those residents who’ve experienced emergencies, particularly falls, since its implementation. 

Results

  • Installed within 10 days
  • Escalates emergencies via the community’s private radio network should a nurse call go unanswered after a set amount of time
  • Monitors the doors of select units to alert staff when one has been opened, a very helpful function for residents that require higher-care assisted living
  • Provides exterior door monitoring and serves as a doorbell after hours
  • Deployed at sister community, The Villas, for nurse call and also used within its dining room to alert staff when food service is ready to begin
  • Considering integrations with existing phone and TV systems for mass notification of weather emergencies and community activity schedules